Location Unaware
My previous post on the effect of GPS navigation on wayfinding in public spaces got me thinking a bit more widely about this whole GPS & Smartphone-fueled revolution in information…
Death of the QR Code?
There was a flurry of stories recently sounding the death knell for QR codes because Google has dropped support for them within Google Places. I've written a bit lately about…
How big is big enough?
Anybody who's been working in the Exhibit or Interpretation field for a while will agree with me on this - type sizes in graphics just keep on getting bigger. It's…
The Future of Visitor Services?
A really good client of mine has recently announced a very bold visitor services initiative here in Canada's Capital. It's forward-looking, tech oriented, and pretty risky - and I really…
Better Visitor Experience Through Wayfinding
Ever been to a museum or site that really underwhelmed you? We all have I'll bet, and it's really disappointing. Sometimes it can be the content or the presentation that…
Billings Estate National Historic Site
Last night I attended the opening of a project that I was pleased to have a role in - the new indoor interpretive exhibit at Billings Estate National Historic Site…
Seems New, Seems Right
There’s an interesting paradox that crops up when designers work in heritage settings - the course of action that seems correct and obvious almost never is. This tendency is fueled…
a big, crazy typography problem
Nick Paumgarten's fascinating account of the challenges and considerations that arose in laying out the names of the victims of 9/11 on the ground zero memorial appears in the latest edition…