Simple is hard because complex is easy. Complex and disorganized is the default mode for just about everything in life, and it seems to be the thing we struggle against…
We'd better get ready - GPS is changing wayfinding profoundly, in ways we never anticipated. Two experiences last week convinced me once and for all about the disruptive power of…
Ever been to a museum or site that really underwhelmed you? We all have I'll bet, and it's really disappointing. Sometimes it can be the content or the presentation that…