The Chaotic Waterfall
I've been reading snippets from Twitter about different theories of design process lately and it got me curious about whether there's any theoretical basis for the way I work. Much…
Death of the QR Code?
There was a flurry of stories recently sounding the death knell for QR codes because Google has dropped support for them within Google Places. I've written a bit lately about…
Cross Pollination
Every year beekeepers from across the United States truck their bees to almond groves in California, where up to 80% of the world's almonds are grown. In fact, at the…
Beyond the Obvious
10,000 years ago, in the vast and featureless barren lands in the far north of what would eventually be Canada, the native Inuit hunters solved a tough wayfinding problem. There…
The Future of Visitor Services?
A really good client of mine has recently announced a very bold visitor services initiative here in Canada's Capital. It's forward-looking, tech oriented, and pretty risky - and I really…
Better Visitor Experience Through Wayfinding
Ever been to a museum or site that really underwhelmed you? We all have I'll bet, and it's really disappointing. Sometimes it can be the content or the presentation that…
Signs of the NPS
Photos of all of the US NPS entrance signs from Flickr users BruceandLetty documenting their quest to hike all 391 sites, including American Samoa and Guam. Photos date from January 2003…
Underground Design
Some amazing images of the Stockholm Metro system — seemingly equal parts art, design & theatre. This came to me from a retweet by an unlikely source — love his…